The Information Technology Workforce: A Comparison of Critical Skills of Clients and Service Providers

The Information Technology Workforce: A Comparison of Critical Skills of Clients and Service Providers Stephen Hawk a , Kate M. Kaiser b , Tim Goles c , Christine V. Bullen d , Judith C. Simon e , Cynthia M. Beath f , Kevin P. Gallagher g & Keith Frampton h a University of Wisconsin–Parkside, Parkside, Wisconsin, USA b Marquette University, Milwaukee, Wisconsin, USA c Texas A&M International University, Laredo, Texas, USA d Stevens Institute of Technology, Hoboken, New Jersey, USA e University of Memphis, Memphis, Tennessee, USA f University of Texas, Austin, Texas, USA g Northern Kentucky University, Highland Heights, Kentucky, USA h Royal Melbourne Institute of Technology, Melbourne, Victoria, Australia